2023 Annual Conference

Conference Speakers

Sheryl Mays

2023 INA Business Speaker - Sheryl MaysSheryl Mays is a Chief Experience Officer, 5x Author, award-winning International Speaker, On-Air Personality and Corporate Trainer. As the President of Rise and Shine Consulting and Coaching Firm, she provides consulting services and training for individuals, teams and organizations on customer experience, customer service and customer support. Sheryl is a contributing writer for Entrepreneur and Customer Think Magazines, Founder of Affirm Your Truth: The Affirmation Movement, Podcast Host, The Customers Tea and founder of Master the SALE Academy.

Sheryl has a passion for creating experiences that will allow businesses to increase their referrals, sales and accelerate profits using a “breaking the script” concept leading to an increase in customer retention. She is an award-winning sales leader in the corporate world with more than 20 years leadership experience. A native of Buffalo, NY, with one daughter, a granddaughter and 2 furry friends. She holds a BS in Business Administration, Lean Six Sigma Black Belt, Neuro Linguistic Programming Practitioner, and a Jack Canfield Certified Trainer. She has held several positions volunteering with various civic organizations and presently volunteering as an alumnus for Seminole State College, a counselor for SCORE Orlando, Seminole Chamber of Commerce and actively involved with Women Entrepreneurs of America (WEA).

Watch the Meet the Speakers Feature with Sheryl.

Influential Leadership Creates High Performing Teams

This workshop will lead you through simple common-sense principles that are fundamental to healthy, high performance teams and cultures. Since culture change begins with the individual it starts with you–the leader.
The concepts are principles of leadership as well as life-effectiveness. They are presented in an interactive way to help you understand them in terms of your everyday life. You will learn how to be a better coach, feel more empowered, get more results in less time, work with and influence others, and shape a culture. In this era of competing priorities, many organizations neglect one of their most important investments–the growth and development of people.

The High Performance workshop helps participants:

  • Achieve greater results and added satisfaction
  • More success with less stress
  • Better balance of assignments
  • Improved relationships with teammates and customers
  • Greater resilience to change
  • Better influencing skills
  • Added leadership and life effectiveness
  • Healthier, better-performing teams and cultures

Meet your 2023 INA Conference Speakers!

Nash Fung

Keynote Speaker

Fuel Your Curiosity. The magic behind innovative thinking

The message is simple yet powerful: “Curiosity Matters”! Because being innovative is born from having the curiosity to: Explore what ifs, welcome new ideas, and take action. In this entertaining keynote weaving magic, engaging stories and interactive exercises, Nash will teach your team how to harness their curiosity to enhance their innovative thinking so they can create more impactful ideas together.

Pauline Thimas

Lindsey Taggart

Annie Duguid

Takita Tunstall

Brooke Weglarz

Lauren Holgate

Tassecia Simpson Little

Angela Johnson

Ryan Jordan

Jennifer Hassett

Franny Wood

Stefanie Hudgins

Wendy Sjaardema

Christine Lasser

Jacqueline Sutton

Chelsea Klassen

Shenandoah Davis

Cynthia Wilkinson

Tamara C. Gardner

Kenda Horst

Rachel Lawrence

Rachael Lubin

Karen Sheean

Elizabeth Agrapidis

Stephanie Bauchum

Danielle Bunjak

Diamond Knights

Janet Rose

Cortney Gibson

Ali Klika

Kim Brown

Courtnee Jones

Carrie Bland

Greta Schraer

Maria Gianfilippo

Kavita Sawh

Sarah Salisbury

Heidi Joline

Aakash Goel

Jill Getto Lee

Sheryl Mays

Reagan Fulton

Alicia Amerson

Danielle Sadler

Michelle LaRowe